Laurel Manor Healthcare and Rehabilitation Center

Jane Hecksher

3 months ago

My name Jane Hecksher my husband Paul Hecksher is a patient in Laurel manor. The care your facility provided for my husband was excellent and above and beyond our expectations. Staff was always friendly and provided anything to comfort my husband and myself through this most difficult time. I would rate Laurel Manor a solid 10. If my husband is in need of care in the future, your facility would be my husband and my first choice. I thank you and the entire team for the excellent care. Paul and Jane Hecksher

Diana Hawkins

4 months ago

From the first time I walked through the doors of Laurel Manor. I felt nothing but compassion and love. The staff and management are fantastic and unlike a lot of places I’ve been to the food is great. If you would like an experience like I had bring your relatives in your family to Laurel Manor in Stratford New Jersey they will be safe and loved like I was. Thank you.

Karen H

5 months ago

My family member was a patient/resident at Laurel Manor for 3 months. I have a reasonable amount of experience with family members or friends having to spend time in this kind of facility. Laurel Manor offers excellent care. It is clean, well staffed, and the staff seemed content in their roles. My family member was a difficult person to deal with at times. The staff was patient and did everything possible to make her stay comfortable and to meet her needs. Communication with me was excellent and always helpful. I highly recommend Laurel Manor.

John Robleto

6 months ago

If great care is on the top of your list then laurel manor is the place to go. The staff is top notch and really care for thier patients. There are some down sides like small shared rooms, and 4 patients share a bathroom. It's like the shared bathroom in the tv show the Brady bunch. The bathrooms are very clean much like the whole place. I once saw a person on hands and knees scrubbing the baseboards in the hallway. That goes a long way in my book. The food is not bad as far as nursing homes go although most meals are lukewarm at best when they arrive. The rehabilitation room is on the smaller side but the staff is great and very careful with patients. One helpful tip I would like to add is if your your placing a loved one there in the warmer months, bring a small fan to move the air around the room.

Gianna Quinn

7 months ago

I would strongly advise against choosing this facility for your loved one. The level of care, cleanliness, and overall experience is extremely concerning. Most alarming part of this experience, a surgical incision was not properly cleaned or cared for, which led to an infection and resulted in my grandmom being sent back to the hospital. This is a serious failure in basic medical care and oversight. The hygiene standards throughout the facility are unacceptable. Residents are often left sitting in feces for extended periods, which is both degrading and dangerous to their health. There also appears to be a serious lack of urgency from some of the staff when assistance is needed. The staffing attitude is equally troubling. My grandmom clearly needed help getting to the bathroom asked for assistance, an aide responded with, “Well, can’t you walk? which is completely inappropriate in a rehab setting where patients are there specifically because they need help. Additionally, the facility setup is not adequate for patient needs, having only one bathroom shared between four rooms creates unnecessary delays and contributes to the lack of timely care. The bathrooms are extremely disgusting. It doesn’t look like somebody has cleaned it in YEARS. The food is also extremely poor quality and unappetizing. NOt something you would expect in a place responsible for supporting people’s recovery and health. If you’re considering this place, please think twice. It’s incredibly difficult to see someone you care about treated this way, and no one deserves that level of neglect, especially when they are vulnerable and trying to heal. I truly hope no other family has to go through the experiences that myself and the other reviewers have had. Overall, this facility does not provide the level of care, compassion, or professionalism that patients deserve. I would not recommend it.