Disgusting facility. Rude staff. They stole from my mother’s room twice. No accountability. Pedro and the rest of the staff are unprofessional and cruel. Mom had a bedsore that was never treated. She was the for over a month and there were only 2 recorded sessions of PT performed. Tiffany was the only decent person there. She helped me get back the things her co workers stole. She didn’t tell me who did take her things. Avoid at all costs. Spare your loved ones and take them to a different place. Thank me later.
Nursing home
Complete Care at Marcella
2305 Rancocas Road, Burlington, NJ 08016, Burlington County
Complete Care at Marcella sits on Rancocas Road in Burlington, New Jersey. The community provides skilled nursing and post-acute rehabilitation for up to 150 residents. Its setting along a main Burlington Township corridor offers easy road access for visiting families across Burlington County.
Living areas are kept clean, orderly, and comfortable. Staff work directly with residents and families to arrange sleeping rooms to suit personal preferences, even accommodating room adjustments when needs change. The building includes dedicated physical and occupational therapy spaces designed to help individuals recover and build everyday physical independence.
Dining services are organized directly on site. The kitchen team collaborates with the nursing staff to ensure meal delivery fits medical and nutritional guidelines. Daily life includes organized life enrichment and activity programs designed to support emotional well-being while residents recover or settle into long-term living.
The clinical team focuses on post-acute recovery, wound management, and chronic illness care. Programs include Heart Success for cardiac conditions, targeted orthopedic recovery after joint replacements, and comprehensive therapy to help residents return home safely. In-house primary care physicians, nurse practitioners, and physician assistants provide medical oversight and coordinate directly with area specialists.
Pricing
What care costs in this area.
What nursing home care costs in this area
$12,775 a month
That is the New Jersey median for a semi-private nursing home room, not this community's price. This community's actual rate depends on room type and care level. Ask us for this month's real numbers.
Source: CareScout 2025 Cost of Care Survey, published March 2026. Figures verified September 2026.
Medicare ratings
Overall
5 out of 5
Health inspections
4 out of 5
Quality measures
5 out of 5
Staffing
3 out of 5
From Medicare Care Compare, updated 8/1/2026.
Staffing
- Nurse time per resident, per day
- 3.6 hours
- NJ average 3.9 hours
- Registered nurse time per resident, per day
- 0.4 hours
- NJ average 0.7 hours
- Nurse time per resident on weekends
- 3.1 hours
- Nursing staff turnover (per year)
- 36%
- NJ average 39%
- Registered nurse turnover (per year)
- 20%
- Administrators who left in the past year
- 0
Source: Medicare (CMS), updated monthly, last updated 8/1/2026. See it on Medicare Care Compare
Care services provided
Nursing home
- Around-the-clock skilled nursing care
- Post-acute rehabilitation
- Orthopedic and post-surgical recovery care
- Physical therapy
- Occupational therapy
- Heart Success cardiac recovery program
- Primary care with in-house physicians, NPs, and PAs
- Chronic condition management for diabetes, high blood pressure, and heart disease
- Dementia supportive care
- Wound care
- Pain management and monitoring for surgical complications
- Medication management
- Transition planning and hospital readmission reduction programs
Amenities
Living spaces
- Clean, private and semi-private sleeping arrangements
- Move-in accommodation assistance
Dining
- On-site kitchen and meal service
- Coordinated dining and nursing meal delivery
Activities and daily life
- Life enrichment and activity programs
- Volunteer programs
Wellness and care
- Physical therapy area
- Occupational therapy space
- Wound management stations
- Advanced rehabilitation equipment
Photos
Reviews
Reviews on Google
4.3331 reviews on Google
As a retired nurse, I have had experience with Geriatric Rehab. There were very few problems I have encountered, but they were all addressed by the staff and charge nurse. Every staff member were friendly and always attentive to the persons. I would recommend everyone who was in contact with my wife and me Thank you for a wonderful stay.
I am extremely disappointed with the quality of care provided at this facility. Patients are frequently left sitting in soiled clothing and bedding for extended periods of time, which is unacceptable. Hourly rounding is not being done, which causes patients to wait hours for assistance. The overall cleanliness of the facility is concerning. The food quality is poor as well. Families are trusting this facility with their love ones to provide compassionate, quality care and its not being done. Its horrible. Also when you call to speak with someone, the receptionist does answer but when transferred out, No answer. 0/10 will not recommend.
My mom is a first time patient at rehab. I understand there is a lot of residents on the floor. For there be no communications on when her meds will be given and not to have somebody say i am on the floor tonight if u need me is not a good welcomeing. She is already hsve a hard time being there. Doesnt make her want to be there.
Marcella, the physical therapist is one of the best persons I met. She take good care of my mom and make sure she’s up and able to be attended to. She motivates my mom every day and molded my mom back into herself after several strokes every time I see Marcella at work I know my mom is in good condition and well taken care of.
Reviews from Google. See all reviews on Google
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Location
2305 Rancocas Road, Burlington, NJ 08016
License
- License number
- 060315
- NPI
- 1245811173 NPI Registry
- Licensed as
- Long Term Care Facility
- License valid to
- 01/31/2027
- Licensed capacity
- 150 long term care beds
- Payment accepted
- Medicaid, Medicare, Private pay
Checked against the New Jersey Department of Health record on 11/9/2026.
Ownership
Who owns this community, as listed on the state licence.
- Owner on the licence
- COMPLETE CARE AT MARCELLA, LLC
Frequently asked questions
What payment options does the community accept?+
The community accepts Medicare, Medicaid, and private payments. Families should confirm specific coverage details with the admissions staff before move-in.
What types of specialized care are available?+
Marcella provides physical and occupational therapy, wound care, and orthopedic post-surgical care. They also offer the Heart Success cardiac program and ongoing chronic illness management for conditions like diabetes and high blood pressure.
Who provides medical oversight for residents?+
An in-house medical team of physicians, nurse practitioners, and physician assistants manages primary medical care. They work with the 24-hour nursing team and coordinate with regional hospitals and specialists when needed.
Can patients stay at Marcella for short-term rehabilitation?+
Yes, the post-acute rehabilitation program is designed to rebuild strength after an illness, injury, or surgery. The team coordinates therapy, discharge education, and follow-up to support a safe return home.
