This place is disgusting, filthy, and smells terrible. My family member passed away because they got such a bad infection here that should have been seen, cleaned and treated before it became septic. I understand state run nursing homes can’t be a 5 star resorts, but there is no reason for the unsanitary conditions and lack of basic care. I won’t go into just how horrible things were.
Nursing home
The Palace Rehabilitation and Care Center
315 West Mill Road, Maple Shade, NJ 08052, Burlington County
The Palace Rehabilitation and Care Center is a licensed long-term care facility located on West Mill Road in Maple Shade. The community provides dedicated nursing home services for seniors who require skilled medical attention or extended support. Its setting in Burlington County offers a centralized location for families visiting from across South Jersey.
The building is licensed for 165 long-term care beds, accommodating residents who need around-the-clock medical monitoring as well as those recovering from serious health events. Daily living areas and patient rooms are designed around safety and functional care. Staff members assist residents with personal routines, mobility, and day-to-day comfort.
Care is centered on comprehensive nursing support and rehabilitation. Clinicians work on site to manage medications, monitor chronic conditions, and coordinate necessary medical therapies. The environment suits individuals who can no longer safely live independently or who require continuous clinical oversight after a hospital stay.
Situated in Maple Shade, the facility is convenient to nearby major roadways and local healthcare networks in Burlington and Camden counties. This location makes it straightforward for local physicians and family members to remain actively involved in a resident's ongoing recovery and care plan.
Pricing
What care costs in this area.
What nursing home care costs in this area
$12,775 a month
That is the New Jersey median for a semi-private nursing home room, not this community's price. This community's actual rate depends on room type and care level. Ask us for this month's real numbers.
Source: CareScout 2025 Cost of Care Survey, published March 2026. Figures verified September 2026.
Medicare ratings
Overall
1 out of 5
Health inspections
1 out of 5
Quality measures
1 out of 5
Staffing
4 out of 5
From Medicare Care Compare, updated 8/1/2026.
Staffing
- Nurse time per resident, per day
- 3.2 hours
- NJ average 3.9 hours
- Registered nurse time per resident, per day
- 0.4 hours
- NJ average 0.7 hours
- Nurse time per resident on weekends
- 2.7 hours
- Nursing staff turnover (per year)
- 34%
- NJ average 39%
- Registered nurse turnover (per year)
- 25%
Source: Medicare (CMS), updated monthly, last updated 8/1/2026. See it on Medicare Care Compare
Care services provided
Nursing home
- 24-hour skilled nursing supervision
- Long-term residential care
- Rehabilitation therapy programs
- Assistance with bathing, dressing, and mobility
- Medication management and administration
Amenities
Wellness and care
- 24-hour skilled nursing care
- Comprehensive rehabilitation services
- Long-term medical oversight
Living spaces
- 165 licensed long-term care beds
- Accommodations for extended recovery and nursing stays
Services
- Assistance with daily living activities
- Care planning and coordination
Health and safety
- State-licensed long-term care facility
- Staff available on site around the clock
Photos
Reviews
Reviews on Google
2.645 reviews on Google
My grandfather was recently here for sub-acute rehab following a fall and subsequent hip fracture. Alexa and her rehab team were phenomenal! He loved his time in the therapy gym and has repeatedly stated how they are the best in the business! His nurse Fayth treated him like family! She made sure that every one of his questions and concerns were addressed. He was able to return home because of the care and services that he received while at The Palace. My family and I are so grateful!!
The Staff seems to really care but the facility is by far the worst. I’m not big on asking for help so I went into this with an open mind when the ambulance that was transporting me pulled into the driveway I asked the ambulance driver just to take me home As much as I needed to rehab this place… I tried to prepare myself for the worst going or on the trip over to this palace. I could’ve never in 1 million years prepared myself for what I saw like I said the staff was good. Facility is a converted motel like on your way. I’m sure there’s a little motels here and there one of them. You may want to think twice before leaving a loved one there
As you can see all of the 5 star reviews are carbon copies of each other. All by employees. It must be a requirement for employment. I was there for three months and when I say that they droppped the ball on EVERY aspect of care, EVERY aspect. They had terrible food. Of the 6 or 7 times I ate their food, I got food poisoning 3 times. Getting them to give you a clean safe living area is impossible. I asked for a lock for my belongings because my stuff was stolen 3 times, which they said they would reimburse me for and never happened, and after 3 months I still didn’t get a lock. There are a few good nurses. But most of them do the bare minimum and are very rude and nasty to the residents. My roommate who was incontinent was left in his mess for 3 hours after his aide was told about it and she just sat in the dayroom. And finally to top everything off, I had a sick nurse changing my IV. Before she did it I asked the charge nurse to have someone else do it and she told me she would do it herself. Later the sick nurse showed up and started changing it. She was coughing and teetering and dropped the iv line on the floor. Then without scrubbing it with alcohol she went to hook it up. 4 days later I ended up septic my heart rate was 200 beats per minute and back in the hospital for two weeks. The place is so bad. I was scared for my life.
When approaching Palace Care Center, I was impressed by the energetic staff, spotless surroundings, and absence of any unpleasant odors. My previous interactions with nursing homes were insignificant in compared to their friendly and inviting manner. I strongly recommend anyone in need of treatment to get in touch with them.
Reviews from Google. See all reviews on Google
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Location
315 West Mill Road, Maple Shade, NJ 08052
License
- License number
- 060307
- NPI
- 1366698920 NPI Registry
- Licensed as
- Long Term Care Facility
- License valid to
- 12/31/2026
- Licensed capacity
- 165 long term care beds
- Payment accepted
- Medicaid, Medicare, Private pay
Checked against the New Jersey Department of Health record on 11/9/2026.
Ownership
Who owns this community, as listed on the state licence.
- Owner on the licence
- THE PALACE REHABILITATION AND CARE CENTER, LLC
Frequently asked questions
What types of care are available at The Palace Rehabilitation and Care Center?+
The Palace Rehabilitation and Care Center provides 24-hour skilled nursing and long-term care. It also offers rehabilitation programs for individuals recovering from illness, surgery, or hospitalization.
What payment options are accepted?+
The facility accepts Medicare, Medicaid, and private payment options for resident care. Families should reach out directly to discuss specific coverage details and billing arrangements.
Who is this facility best suited for?+
This community is intended for individuals who require 24-hour skilled nursing care, assistance with daily activities, or structured rehabilitation. It is well-suited for people who can no longer manage their medical needs safely at home.
