I feel like people usually only leave reviews when they’ve had a bad experience, so I wanted to share a positive one. My mother was not here for very long, but during the time she was, she was treated with kindness, dignity, and compassion. She was always kept clean, well fed, comfortable, and cared for with genuine attention. The facility itself could use some cosmetic updates like brighter lighting and fresh paint, but the level of care and service more than made up for it. The nurses, aides, and social workers were communicative, supportive, and kept me informed every step of the way. I’m deeply grateful to the staff for taking such wonderful care of my mother during her final months. Their compassion meant more to our family than words can express.
Careone at New Milford
800 River Road, New Milford, NJ 07646, Bergen County
CareOne at New Milford is a long-term care and post-acute rehabilitation facility situated at 800 River Road in New Milford, Bergen County. The center provides 236 licensed beds, offering a setting for patients recovering from hospital stays as well as those needing ongoing medical supervision. Outdoor patio areas and courtyards provide fresh air along the River Road corridor.
Inside, the building features dedicated rehabilitation gyms and clinical spaces designed for focused therapy sessions. Common lounge areas and family visiting rooms offer quiet spots to spend time with visitors or catch up with neighbors. Residents also have access to an on-site beauty salon and barber shop for regular personal care.
Daily life includes gatherings in the activity and game room, giving residents opportunities to socialize between therapy sessions. When families come to visit or celebrate milestones together, a private dining room is available to reserve. Dedicated recreation staff organize programs to keep residents engaged throughout the week.
Care covers sub-acute rehabilitation, long-term nursing, and a specialized memory care unit known as Harmony Village for individuals living with Alzheimer's and other forms of dementia. Clinical programs include complex cardiac monitoring, on-site pulmonary care with respiratory therapy, IV therapy, diabetes management, and wound care overseen by an on-site physician. Short-term respite stays are also supported.
Pricing
What care costs in this area.
What nursing home care costs in this area
$12,775 a month
That is the New Jersey median for a semi-private nursing home room, not this community's price. This community's actual rate depends on room type and care level. Ask us for this month's real numbers.
Source: CareScout 2025 Cost of Care Survey, published March 2026. Figures verified September 2026.
Medicare ratings
Overall
3 out of 5
Health inspections
2 out of 5
Quality measures
5 out of 5
Staffing
3 out of 5
From Medicare Care Compare, updated 8/1/2026.
Staffing
- Nurse time per resident, per day
- 2.8 hours
- NJ average 3.9 hours
- Registered nurse time per resident, per day
- 0.5 hours
- NJ average 0.7 hours
- Nurse time per resident on weekends
- 2.4 hours
- Nursing staff turnover (per year)
- 13%
- NJ average 39%
- Registered nurse turnover (per year)
- 11%
- Administrators who left in the past year
- 1
Source: Medicare (CMS), updated monthly, last updated 8/1/2026. See it on Medicare Care Compare
Care services provided
Nursing home
- 24-hour skilled nursing care
- Post-acute rehabilitation
- Orthopedic rehabilitation
- Stroke recovery
- Post-trauma care
- Post-amputation care
- Harmony Village memory care unit for Alzheimer's and dementia
- Complex cardiac care (telemetry, external pacing, arrhythmia and heart failure monitoring)
- Complex medical care and medication management
- Diabetes management program
- Hypertension management
- IV therapy
- Pulmonary rehabilitation with onsite pulmonary physician and respiratory therapist
- Respiratory care including oxygen therapy and ventilation therapy
- Wound care management with onsite wound physician
- Respite care
Amenities
Dining
- Private dining room
Living spaces
- Family visiting rooms
- Lounge areas
Activities and outings
- Activity and game room
Wellness and care
- Physical therapy and rehabilitation rooms
- Beauty salon and barber shop
Grounds and outdoor spaces
- Outdoor patio and courtyard
Photos
Reviews
Reviews on Google
Great place for rehabilitation and respite care. My grandmother was there. I was impressed with the private room(very modern). Her bathroom shower was incredible it was a walk-in. She said the recreation staff visited her everyday made her feel at ease.
I recently had the pleasure of experiencing the services at Care One in New Milford, and I was thoroughly impressed. The staff were exceptionally attentive, caring, and professional, making sure that every need was met with kindness and efficiency. The facility itself was clean, welcoming, and well-maintained, creating a comfortable environment for residents and visitors alike. One of the standout aspects was the personalized attention each patient received. From the nursing staff to the support team, everyone demonstrated genuine compassion and dedication. Communication was clear and consistent, which provided peace of mind for both patients and families. Overall, I highly recommend Care One at New Milford for anyone in need of reliable and compassionate care. Their commitment to quality service and patient well-being truly sets them apart.
I had a wonderful experience with this nursing home. The entire staff is attentive, compassionate, and truly dedicated to providing high-quality care. The nurses are not only skilled and knowledgeable but also very kind and patient, making residents feel comfortable and well cared for every day. The Director of Nursing is especially impressive—professional, approachable, and clearly committed to maintaining excellent standards of care. It’s reassuring to see such strong leadership and teamwork in place. I highly recommend this facility to anyone looking for a safe, supportive, and caring environment for their loved ones.
Abusive, negligent, ignorant, poorly run.. Lack of care. They will not continue care from hospital. Call bell can ring for hours. Nothing is addressed whether it has to do with the patient health or whether it has to do with the environment within the facility.. This is not a place you wanna go. This is not a place you wanna put your loved ones. A lot of cover-ups here.\n They need to be investigated, they need to be shut down and licenses should be taken away. I\n Can't tell you how many times I was put in danger and then threatened if I said anything.
Reviews from Google. See all reviews on Google
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Location
800 River Road, New Milford, NJ 07646
License
- License number
- 060222
- NPI
- 1386643062 NPI Registry
- Licensed as
- Long Term Care Facility
- License valid to
- 04/30/2027
- Licensed capacity
- 236 long term care beds
- Payment accepted
- Medicaid, Medicare, Private pay
Checked against the New Jersey Department of Health record on 10/12/2026.
Ownership
Who owns this community, as listed on the state licence.
- Owner on the licence
- 800 RIVER RD. OPERATING CO. L L C
Frequently asked questions
What care services are available here?+
The center is licensed as a long-term care facility with 236 beds, providing post-acute rehabilitation, around-the-clock skilled nursing, and respite care. It also features a secure memory care unit called Harmony Village for those living with dementia.
What payment options does the facility accept?+
The community accepts Medicare, Medicaid, and private payment options for its care services. Families should contact the facility directly to discuss specific coverage details.
Is there specialized memory care on site?+
Yes, CareOne at New Milford features Harmony Village, a dedicated memory care unit tailored for patients with Alzheimer's disease, Lewy body dementia, and other memory conditions.
What complex medical services are provided?+
Specialized medical programs include complex cardiac care, pulmonary rehabilitation, stroke recovery, orthopedic rehab, post-amputation care, IV therapy, and wound care guided by an on-site physician.
What amenities are available to residents?+
The community provides an activity and game room, lounge areas, family visiting rooms, a private dining room, an on-site beauty salon and barber shop, and an outdoor patio and courtyard.
