Mattison Crossing at Manalapan Avenue

Betty Brandell

a month ago

I have proudly called Mattison Crossing home for more than eight and a half years. During that time, I have served as a Resident Ambassador and was even featured on a Route 9 billboard and in a brochure for the community several years ago. Having lived here for so long, I have seen many changes, and I can honestly say that the staff—especially over the past few months—have worked hard to make Mattison Crossing a positive, welcoming, and happy place to live. Matt, the Director of Maintenance, deserves special recognition. He has been attentive and beyond helpful with the maintenance issues I have experienced. He always arrives with a smile and treats me with kindness, friendliness, and good cheer. No matter the situation, he makes me feel that my concerns matter. Joe, the Lead Concierge, also consistently goes above and beyond to address residents’ needs. He willingly takes on responsibilities that extend far beyond what would normally be expected of his role. He has become our go-to person for technology problems, helping residents with phones, televisions, and computers. Joe also helps with any concerns that residents bring to the front desk. Even when he cannot personally solve an issue, he makes sure it reaches the right department and follows through. It is clear that he genuinely cares about every resident in the community. I would also like to recognize Maria, our new Executive Director. Since joining Mattison Crossing, she has listened to residents and taken action to resolve issues that had previously gone unaddressed. Her dedication and follow-through have already made a noticeable difference, and I appreciate everything she is doing for our community. Alan, our transportation driver, is another truly outstanding member of the team. Of all the drivers we have had over the years, he has been the most exceptional. He makes our shopping trips and restaurant outings—to places such as LongHorn Steakhouse and Pete & Elda’s—safe, enjoyable, and genuinely fun. He also works hard to make sure residents get to their medical appointments and always finds the time to help us reach the places we need to go. Although I believe there is room for improvement with some of the food and menu choices, I understand that many of the menus are determined by the corporate office. Even within those limitations, the dining staff works hard to prepare enjoyable meals and respond to residents’ feedback. Their efforts do not go unnoticed. Most importantly, I want to thank the entire staff for the kindness, dedication, and positive energy they have shown, particularly in recent months. After more than eight and a half years, Mattison Crossing is more than simply the place where I live—it is my home and my community. I am proud to be a Resident Ambassador and would gladly recommend Mattison Crossing to anyone looking for an assisted-living community where residents are known, valued, and cared for

Marianne Howe

4 months ago

This may be a long review, but necessary to share my gratitude to the staff at Mattison Crossing for helping us through an extremely stressful situation. My mother in law was at a senior living facility in Lakewood in Independent Living. She has dementia and almost overnight was no longer able to take care of herself. She was hospitalized and when she was ready to be released, she was unable to return to independent living. Her facility had a bed in memory care but told me it was a process and they wouldn’t be able to place her for 5-7 days. I was told things don’t happen overnight. I was told I had to hire 24 hour care until they were ready. A wonderful senior care advisor, whom I called for help, asked me to give her 5 minutes. And sure enough, 5 minutes later, Ruth from Mattison Crossing called me and told me she could help. She asked me to come down to the facility first to be sure we liked it. My husband and I went the next day and met Ruth and Giovanna. They were so caring and wonderful to us. Perfect strangers going over and above for us in an emergency situation while the facility she was in for 3 1/2 years couldn’t be bothered. We loved it and my MIL was welcomed there in less than 48 hours. Ruth was so kind and helpful to us to make this transition as easy as possible. We also met with Maria, the ED, who was also so kind and empathetic to our situation. And then there is Giovanna who is like an Angel that seems to appear every time we visit and I have questions and she always has solutions. She also visits my MIL just because which is so sweet. We met Esther, the director of Memory care who assured us my MIL would be very happy and well taken care of. And the day my MIL entered, we met Tiffany in memory care who immediately had aides come in to help her shower and dress and answered any questions we had. And then there is my MIL who every time we visit tells us she is so happy here. They get them out of their rooms everyday for activities, sitting outside in the sun, meals, and every time we are there they are passing out snacks. It is a wonderful place that I would recommend 💯 and I am so thankful and can rest easy that she is in a caring and safe environment.

Laura

4 months ago

I love living at Mattison Crossing. Dana just joined activities a month ago and i have lived here for years. But she has been the perfect addition. She is kind, caring, and considerate. When I was sitting in my wheelchair a little down, she came over to me and offered a massage. I went crazy with happiness and my depression disappeared. I feel if I have any problems that I need solved, I would immediately go to Dana because I know she cares. She has given us a gift. She always is compassionate and seeks people out with empathy. She is special because she truly loved the residents. She is always trying to take care of everyone. Thank you to Mattison Crossing for hiring her. Never let her go!

Timeless Design

4 months ago

Mattison Crossing was recommended by someone whose father had lived there for a while and they were extremely pleased with the care he received. After visiting several facilities in the area, we decided that Mattison Crossing checked all the boxes of our desires and requirements. The facility has been recently renovated and very well maintained. They have a calendar of activities every week and transportation to local establishments so residents have plenty to do! Most importantly is the people that work at MC who provide a wonderful environment for the residents, giving their family’s great peace of mind. Moving anywhere is never an easy process, but the folks at MC were so accommodating and helpful. I can’t say enough about Giovanna. Her bubbly personality and compassion were paramount to helping my mom settle in. She went above and beyond nearly every day to make her feel comfortable and welcome. Not only was Giovanna there for her, but also very quickly responsive to any questions I had. She made it so easy to feel like she was a friend and not just someone who worked there. Ruth was invaluable during the entire process from the first tour to helping my mother settle in. Joe the concierge and the rest of the staff make visiting a pleasure. I’m so glad I made the decision to have my mother live at Mattison Crossing.

Edie Dickes

6 months ago

I’m writing this review as a resident of Mattison Crossing. I recently experienced the most wonderful Passover Seder here and just had to let you know how pleased everyone was on Wednesday evening, April 3, 2026. A group of upper management did an unbelievable job for the Jewish residents that were celebrating a Passover Seder. To begin, CIN our kitchen director and chef had everything down to a science so that nothing could go wrong. Then came Maria the activity director along with Joe and they did a marvelous job of setting up the tables, decorations, and took wonderful photos for this event. Last but not least Maria our new executive director who had experienced this before was very knowledgeable about how things should be done. Ruth our sales director also helped out wherever she could and took charge of overall things as well as taking photos of the event. Also a group of residents led the Seder as hosts and we are very thankful for the good job they did. There were many others in upper management and staff that also participated as well. It is my pleasure to write this review of extreme satisfaction. Lastly I love how easy Mattison made it for residents to invite their families and friends to share in this wonderful holiday. I also look forward to seeing all the good things to come from this great team. Sincerely, Edie Dickes