Peace Care St Ann's

Sadira Parker

4 months ago

This facility is overrated. The beautiful online photos and older reviews can be misleading, especially since visiting hours became 24 hours—a change that likely explains the difference in more recent experiences. My mother was a patient there for nearly a month after being admitted on March 11, 2026. She enjoyed the activities, physical therapy, occupational therapy, and social interaction. However, many of the nursing assistants and some nurses were rude, inattentive, and incompetent. A facility is only as good as its staff. Because my mother was admitted just days after the visiting-hours change, we were able to see firsthand what happened during the overnight shifts. The staff seemed accustomed to having no visitors after 8pm and appeared resentful when I inquired about my mothers needs. Call bells rang constantly throughout the night while aides chatted, used their phones, or claimed to be on break. On one occasion, an aide was sleeping with her head down at a desk. One night around 11:30 p.m., I asked a nursing assistant named Katie to change my mother before I left. She rudely replied, “I already changed her,” smirked, and walked away. When she returned and asked, “What did she do?” I told her it didn't matter—my mother needed to be changed. I added, “This is my mother. You would feel the same way if it were your mother.” Her response was, “I don't have a mother!” My sister immediately got the night manager. We were asked to leave the room while the manager and aide changed my mother. Because we were uncomfortable leaving that aide responsible for her overnight, my sister stayed with my mother while I went home. On another occasion, Nurse Sabrina attempted to give my mother her morning medications instead of her 9:00 p.m. medications. Fortunately, I recognized the mistake and pointed it out. After checking the medication chart, she apologized. Had visiting hours still ended at 8:00 p.m., no family member would have been there to catch the error. Incidents like these led me to take three weeks of unpaid leave from work so I could monitor my mother's care around the clock. I often stayed until she fell asleep, sometimes remaining there into the early morning hours. I ultimately discharged my mother earlier than planned because of a COVID outbreak on her floor. On the day I wheeled her out of the facility, at least 16 patients on that floor had tested positive

Timothy Carney

4 months ago

My family recently placed my mother at Peace Care St. Ann's, and I wanted to share our experience for other families who may be facing the difficult decision of selecting a long-term care facility for a loved one. What impresses me most about Peace Care is not that they are perfect, no healthcare organization is, but that they genuinely listen, care, and respond when concerns are raised. As a family member, that makes all the difference. Over the past several months, I have had the opportunity to meet with administrators, nursing staff, social workers, therapists, aides, and support personnel. Every interaction has demonstrated a sincere commitment to the residents and their well-being. When I recently shared detailed feedback and suggestions regarding resident experience, staffing continuity, dining services, environmental comfort, and quality-of-life enhancements, the leadership team welcomed the conversation and took the time to listen thoughtfully and respectfully. That level of openness and accountability is something I deeply value. I have also been impressed by the compassion shown toward my mother. The therapy team has worked hard to keep her active and engaged, staff members know her by name, and there is a genuine effort to support both her physical needs and emotional well-being. The team has been responsive in helping our family navigate complex processes such as financial planning and long-term care coordination, which can be overwhelming for families. One thing I have learned through this journey is that the true measure of a facility is how it responds when opportunities for improvement are identified. Peace Care's leadership has demonstrated that they are willing to hear concerns, engage families in constructive dialogue, and look for ways to strengthen the resident experience. That willingness to improve speaks volumes about their culture. Caring for older adults is challenging work that requires patience, skill, and dedication every single day. I have seen firsthand how hard the staff works to create a safe environment while supporting residents with dignity and respect. For families considering Peace Care St. Ann's, I can confidently say that your loved one will be cared for by people who are committed to making a difference and who value family involvement as part of the care team. Thank you to Joy, Jasmin, Mari, the therapy department, nursing staff, aides, social workers, and the many others who continue to care for my mother. Your efforts are appreciated more than you know.

jane b

6 months ago

If your looking for a place to take your loved one to be taken care of Peace Care St. Ann's is the place. I had my Mom here for Rehabilitation and when I say they treated and cared for her so well my Mom felt like she was with family. Love lovw love them.

Anais Alicea

10 months ago

We recently moved my grandfather from a rehab stay into long-term care at the St.Ann’s Facility and the whole transition has been smooth. From day one, the staff have been friendly, attentive, and genuinely caring, not just with his needs, but with our family’s questions and concerns too. Their thoughtful approach has made what could have been a stressful change feel much more manageable. Maintenance requests and support from the Health Care team are always handled in a timely manner , helping keep his space clean, safe, and comfortable. We are truly grateful for the ongoing support and the excellent care my grandfather receives every day. It brings us real peace of mind knowing he’s in such caring and capable hands.

Joan Capodanno

a year ago

My Dad was a patient at St.Ann's, Jersey City, he was well taken care of there, the aids are very attentive and caring, the physical therapy personnel really works with the patient, if you are unable to feed yourself they do assist, the facility is very clean, they have activities for all if you wish to participate. If you are considering a home or rehab for a loved one, don't hesitate to get in touch with St.Ann's. I have also had experience with St. Josephs I don't recommend this facility, they are not nice to patients or family members. Patients are left in halls calling for assistance with no response. Be sure to check medication as they are not always given. The food tray is always missing something, if you let them know they do not care.front desk gets annoyed if you have a question or complaint. Appointment arranged to speak to supervisors, they don't show up. Take it from someone who has had experience in this type of situation.