My name is Melanie, I got to green hills on July 5 . They got me in a dirty room with no tv. The only good things was I got a good CNA suzette. The chair in the room was so black and dirty, I was supposed to stay there only one night, they lied to me that they didn’t have no transportation cause they wanted me to stay there so they could make money off me . I wouldn’t go back there . Someone need to go there and check the place out
Nursing homeAssisted living
Green Hill
103 Pleasant Valley Way, West Orange, NJ 07052, Essex County
Green Hill is a long-term care facility located at 103 Pleasant Valley Way in West Orange, New Jersey. The setting provides a dedicated nursing home environment for seniors who require regular medical attention and daily support. Situated in Essex County, the building offers 77 licensed beds, keeping the community at a manageable size where staff can get to know each resident.
Living spaces are designed specifically for clinical needs and comfort. Residents receive continuous oversight and help with daily routines, ensuring practical assistance is always nearby. The layout focuses on accessibility and safety for individuals with limited mobility.
Daily life revolves around structured care and consistent routines. Staff assist with personal care, medication management, and daily physical needs. Meals and basic wellness routines are coordinated around medical requirements to support ongoing health and recovery.
The community is well-suited for older adults who need higher levels of skilled nursing care rather than independent or basic assisted living. Its location on Pleasant Valley Way in West Orange places it close to major local roadways in Essex County, making visits convenient for families across the area.
Pricing
What care costs in this area.
What assisted living costs in this area
$9,450 a month
That is the median for assisted living across North and Central New Jersey, not this community's price. This community's actual rate depends on room type and care level. Ask us for this month's real numbers.
That market area includes Essex County.
Source: CareScout 2025 Cost of Care Survey, published March 2026. Figures verified September 2026.
Levels of care on this campus
Each level of care here holds its own New Jersey Department of Health license. Residents can move to more care without leaving the campus.
Nursing home
Green Hill
License 30707, valid through 04/30/2027
77 licensed beds
Accepts: Medicaid, Medicare, Private
Assisted living
Green Hill
License 303333, valid through 04/30/2027
48 licensed beds
Accepts: Private
Assisted living
Green Hill
License 30C001, valid through 04/30/2027
88 licensed beds
Accepts: Medicaid, Private
Medicare ratings
Overall
2 out of 5
Health inspections
2 out of 5
Quality measures
4 out of 5
Staffing
3 out of 5
From Medicare Care Compare, updated 8/1/2026.
Staffing
- Nurse time per resident, per day
- 4.2 hours
- NJ average 3.9 hours
- Registered nurse time per resident, per day
- 0.7 hours
- NJ average 0.7 hours
- Nurse time per resident on weekends
- 4.1 hours
- Nursing staff turnover (per year)
- 55%
- NJ average 39%
- Registered nurse turnover (per year)
- 67%
- Administrators who left in the past year
- 1
Source: Medicare (CMS), updated monthly, last updated 8/1/2026. See it on Medicare Care Compare
Care services provided
Nursing home
- Long-term skilled nursing care
- 24-hour medical supervision
- Assistance with daily living activities
Assisted living
- 24-hour staff support
- Personal care assistance (bathing, dressing, grooming)
- Medication management and administration
- Meal preparation and dining services
- Housekeeping and laundry
- Social and recreational activities
- Transportation services
- Accessibility tools and safety monitoring
- Wellness and fitness programs
- Emergency call system
Amenities
Living spaces
- 77 licensed nursing care beds
- Shared and private rooms
Services
- 24-hour nursing supervision
- Long-term residential care
Payment options
- Medicaid accepted
- Medicare accepted
- Private payment accepted
Photos
Reviews
Reviews on Google
3.9251 reviews on Google
My father is a resident there. The staff is very unprofessional and unproductive. We complain that the aide do not like my father and yet they keep the same aide in that area to mistreat my father . My father went 18 hours with out being cleaned or changed once my sister raised hell is when the tech finally changed him and his sheets which were soiled in soaked dome to the mattress. My father don’t like their food so we bring home cooked meals so he can be feed we explained that to the staff ensuring they will feed and my dad goes days without eating . The conditions there are horrible we asked for my dad’s carpet be cleaned and yet it wasn’t done . If it continues I will have my attorney request an investigation.
UPDATE: STILL AWAITING MONEY despite going directly to the nursing home last month and talking with the director. It's deeply unjust. If we didn't pay our bill, my mom would have been kicked out. They can go eight months without returning money to us and there's no penalty at all. My family is waiting on a refund of over $1,000 from a family member's stay five months ago. Over the past several months, I’ve made multiple calls to the finance department and sent emails to both finance and site leadership. We never received a clear timeline for when the refund will be issued, other than "it's coming." I’m hoping this review prompts follow-up and helps future families understand the importance of getting clear information about billing and refunds upfront. There are a handful of thoughtful aides, PT and SLP professionals that showed care toward my mother, but this delay has unfortunately left my family disappointed by the administration.
One star is too much for this place . This place nearly killed my mother in law. She got CDiff twice there as well, as the flu. She had a pressure wound that they claimed was getting smaller and better. When she was on the 10th day of diarrhea , she asked for medical transport to the hospital. They ignored her request. The next day she had to call 911 herself. Thank goodness she did! She has a bone infection in her wound and two other wounds, CDiff, severe UTI, & partial lung collapse ! How did they miss this? Not once were any vitals taken by them. Very scary!
I had a very bad experience at Green Hill. I went there to recover from a broken hip. At first everything was fine. The facility is a little bit run down but the staff was very nice. I was getting PT and OT 5 days a week and was starting to recover from my broken hip surgery. However... The food was not very good and when I got diarrhea they were unable to accommodate my request for toast, bananas, tea and rice. I had diarrhea for 9 days. The staff discouraged my family from moving me to the Hospital even when my condition had deteriorated a lot. By the time I got to the hospital I was severely dehydrated with kidney damage and had an advance c diff infection which I will not recover from. I am currently receiving palliative care at Mountainside Hospital.
Reviews from Google. See all reviews on Google
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Location
103 Pleasant Valley Way, West Orange, NJ 07052
License
- License number
- 30707
- Licensed as
- Long Term Care Facility
- License valid to
- 04/30/2027
- Licensed capacity
- 77 long term care beds
- Payment accepted
- Medicaid, Medicare, Private pay
Checked against the New Jersey Department of Health record on 10/12/2026.
Ownership
Who owns this community, as listed on the state licence.
- Owner on the licence
- GREEN HILL INC.
Frequently asked questions
What type of care is provided at Green Hill?+
Green Hill is licensed by the state of New Jersey as a Long Term Care Facility. It provides skilled nursing home care for seniors requiring ongoing medical support.
Does Green Hill accept Medicaid or Medicare?+
Yes, Green Hill accepts Medicaid, Medicare, and private payment options for resident care. Families should confirm specific coverage terms with the admissions office.
What is the Google rating for Green Hill?+
Green Hill holds a 3.9 out of 5-star rating on Google, based on 250 reviews from residents, families, and visitors.
Who is Green Hill best suited for?+
Green Hill is best suited for seniors who require around-the-clock nursing supervision and continuous support with daily activities. It is planned for residents who have clinical needs beyond standard assisted living.
