I was a resident from July 7 to August 5. During such a time I was blessed with a great care team as well as my motivated self to move towards autonomy and independence. I left there with the skills and tools needed to be better situated to return home.
Nursing home
Alaris Health at West Orange
5 Brook End Drive, West Orange, NJ 07052, Essex County
Alaris Health at West Orange is a 120-bed licensed long-term care facility set at 5 Brook End Drive in West Orange, New Jersey. The building serves both individuals needing extended nursing supervision and patients recovering after a hospital stay. It is situated in Essex County, positioned conveniently close to local medical hubs and neighboring towns like Montclair and Livingston.
The center focuses on specialized medical care, short-term rehabilitation, and daily living support. Patients recovering from surgery, stroke, or heart events work with physical, occupational, and speech therapists to regain mobility and personal independence. The setup accommodates varied recovery goals, whether someone is relearning to walk up stairs or managing complex physical conditions.
For longer stays, the clinical team handles intricate health requirements on a continuous schedule. Services cover total parenteral nutrition (TPN), specialized wound healing, colostomy care, renal care, respiratory management, and dementia support. Visiting and on-site clinical professionals also provide podiatry, dental check-ups, and psychiatric care directly in the facility.
Respite stays offer temporary support when family caregivers need short-term relief, while palliative and hospice care programs assist residents facing advanced illness. Payment options include Medicare, Medicaid, and private funds, making it an option for families across Essex County seeking different levels of financial and medical coverage.
Pricing
What care costs in this area.
What nursing home care costs in this area
$12,775 a month
That is the New Jersey median for a semi-private nursing home room, not this community's price. This community's actual rate depends on room type and care level. Ask us for this month's real numbers.
Source: CareScout 2025 Cost of Care Survey, published March 2026. Figures verified September 2026.
Medicare ratings
Overall
4 out of 5
Health inspections
3 out of 5
Quality measures
5 out of 5
Staffing
2 out of 5
From Medicare Care Compare, updated 8/1/2026.
Staffing
- Nurse time per resident, per day
- 3.5 hours
- NJ average 3.9 hours
- Registered nurse time per resident, per day
- 0.8 hours
- NJ average 0.7 hours
- Nurse time per resident on weekends
- 3.1 hours
- Administrators who left in the past year
- 1
Source: Medicare (CMS), updated monthly, last updated 8/1/2026. See it on Medicare Care Compare
Care services provided
Nursing home
- 24-hour long-term nursing care
- Short-term post-hospital rehabilitation
- Physical, occupational, and speech therapies
- Orthopedic rehabilitation
- Stroke recovery care
- Cardiac care
- Respiratory care
- Wound care
- Complex clinical care
- Total parenteral nutrition (TPN)
- Colostomy care
- Renal care and dialysis support
- Dementia care services
- Psychiatric services
- Podiatry care
- Dental services
- Palliative care
- Hospice care
- Respite care
Amenities
Living spaces
- Well-appointed rooms
- Clean, structured indoor living spaces
Wellness and care
- Physical therapy space
- Occupational therapy space
- Speech therapy space
- Wound care station
Clinical areas
- On-site dental care area
- Podiatry care area
- Renal and dialysis support space
Safety and convenience
- Dedicated rehabilitation areas
- Accessible design for mobility needs
Photos
Reviews
Reviews on Google
3.9170 reviews on Google
I have called this place multiple times. Sometimes I speak to someone and they are helpful. But when I get Tamara on the 2nd floor she is nasty, disrespectful, she has left me on hold for over 5 minutes and has the worst attitude a nurse could have. I requested that she have her supervisor call me a week ago. Still no call. So it was no surprise when I asked the name of the nasty and very rude person I was speaking to, that it was again Tamara. My brother is in this facility and had fallen and been left on the floor. The first time it was for hours and they could not "find" him. Then it was another time and they cakes me about the same fall 3 times. He fell again the other day and I have not received 1 call and they left him on the floor for over 20 minutes. I'm over this place and I'm sick of Tamara. I'm currently waiting for a call back. We will see how long it takes.
My father was a patient jere many years ago and received excellent care, which is why my uncle chose this facility I don't know what happened between then and now, but the care level has taken a nose dive. While at this facility my uncle fell and was laughed at by 2 of the employees. (I wish I knew who they were.) He sent me and other family and froends several messages about things that were occurring and then the messages stopped. He ended up being admitted into the hospital. When we got there to see about him, his phone was completely wiped of all phone numbers and apps. Please, please, please think twice before placing your loved one here. Be very careful who you entrust to care for them.
Don’t do it!! This place sucked!! Most of the aides doesn’t understand English. One maybe two aides really loved their jobs. My loved one caught a rash. The food., I wouldn’t give to a wandering animal. Best thing was the PT. And leaving that place.
I recently visited my uncle who is a patient there and I was totally surprised as to how clean the place was. They take good care of their patients and treat them with respect. The staff was also very friendly and welcoming and they made sure that I was properly accommodated.
Reviews from Google. See all reviews on Google
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Location
5 Brook End Drive, West Orange, NJ 07052
License
- License number
- 306001
- NPI
- 1386688141 NPI Registry
- Licensed as
- Long Term Care Facility
- License valid to
- 05/31/2027
- Licensed capacity
- 120 long term care beds
- Payment accepted
- Medicaid, Medicare, Private pay
Checked against the New Jersey Department of Health record on 10/12/2026.
Ownership
Who owns this community, as listed on the state licence.
- Owner on the licence
- ST CLOUD OPERATIONS LLC
Frequently asked questions
Does Alaris Health at West Orange accept Medicaid and Medicare?+
Yes. The facility accepts Medicaid, Medicare, and private payment options for resident stays and therapeutic care.
What rehabilitation therapies are available on-site?+
The center offers physical, occupational, and speech therapy, with focused programs for orthopedic rehab, stroke recovery, and general balance and mobility retraining.
Can the team manage complex clinical needs?+
Clinical capabilities include total parenteral nutrition (TPN), surgical wound management, cardiac and respiratory care, colostomy care, and renal support.
What is the Medicare star rating for this center?+
The center holds an overall rating of 4 out of 5 stars from Medicare, reflecting its performance across federal health inspections, staffing, and quality measures.